Receptionist - Part Time
We are looking for an enthusiastic and attentive Receptionist to join the team at Mitton Hall, a beautiful hotel and wedding venue near Clitheroe. We provide superb service to our guests, a warm and friendly atmosphere and effortless attention to detail.
This is an exciting opportunity for you to join a business that is part of James’ Places, an expanding collection of wedding venues, hotels, pubs and restaurants.
If you're passionate about people, deliver extraordinary experiences as standard and have a positive, friendly and welcoming approach then read on!
About the Job
As Receptionist you’ll be the first point of contact for all our guests. First impressions count and you’ll set the warm and welcoming atmosphere for our guests. You’ll welcome guests on arrival, ensure guests have everything they need during their stay and wish them well upon departure. You’ll also coordinate reservations for rooms and the restaurant. You’ll be able to assist guests in a friendly, confident and professional manner over the phone, email and in person. You’ll work hard to make sure our guests have a fantastic experience at Mitton Hall.
This is a part time position working 24 hours per week on a shift basis: 7am – 3pm or 2.30pm – 10pm Monday to Sunday.
We are looking for people who share our values - you'll be passionate about what you do, go the extra mile to delight every guest, and be genuine and welcoming. We are also looking for:
- Reception experience is essential, preferably with hotel experience
- Friendly, professional and customer focused
- Good communicator and able to build relationships
- Team player
- High level of attention to detail
- Able to spot and maximise sales opportunities
- Works well under pressure
- Enjoys working in a busy environment
What's on offer
Hours: 24 hours per week between Monday and Sunday on a shift rota basis
Salary: starts at National Minimum Wage.
Benefits: meals on duty, staff discount card, childcare vouchers